Ignasius Magnis Suseno
About Candidate
Proactive and results-oriented specialist with ±3 years of experience in Customer Relationship Management (CRM), customer segmentation, targeted campaign development, loyalty program and partnership management, and event marketing execution. Possesses strong graphic design skills and a proven track record of driving customer growth and network expansion.
Location
Education
Work & Experience
As a Marketing Coordinator, I successfully built and maintained collaborations with over 20 schools and 10 vendors, generating more than 1,000 new potential students. To maximize student acquisition, I managed end-to-end marketing event. On the digital side, I analyzed and optimized Meta Ads campaigns as well as managed social media accounts and developed weekly and monthly performance reports, built online communities, and designed key visual materials to boost in digital brand engagement and strengthening overall brand visibility.
As a Customer Relationship Management (CRM) Supervisor, I collaborated to improve customer data entry and acquisition. Then, I leveraging segmented customer data and developed targeted marketing strategies. In addition, I also prepared monthly revenue reports to evaluate CRM and partnership program effectiveness, while managing 10+ events that reached 90% of new member acquisition.
As a Partnership & CRM Officer, I managed collaboration on joint marketing campaigns and sales initiatives. In addition, I managed partnerships with more than 20 existing partners. Moreover, I executed CRM tools to manage and analyze interactions and data across the customer lifecycle. Earlier, as a Photographer & CRM Intern, I promoted 200+ company products and services through high-quality, creative visuals and designed over 20 key visuals that enhanced brand awareness and visibility.
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