hariramadhan.business
About Candidate
I am a Management Graduate from Bina Nusantara University. I have 1 year of experience as a Store Operations
Coordinator, 10 months of experience in Digital Campaign Specialist, Management System Intelligent with 5 months
experience and 6 months experience in Procurement. Last I worked as Store Operations Coordinator at PT. Enseval
Putera Megatrading Tbk., with key activities: manage stocks of brands to cover e-commerce sales supply, coordinate
order processing, delivery and returns of customer orders. Execute activities driven by data analytics and identify
strategic business partnerships and agreed activities (store ops updates) to respond to Principals. Also, Implement
new business collaboration plans, customer loyalty programs, and the e-commerce activities. I have an interest in ecommerce, supply chain management, digital marketing, account management, data management, business
development, human resources and other possibilities were not ruled out. I have a good command of innovation
research, maintain community relations, negotiation, planner, and leadership
Education
Work & Experience
- Handle 3 brands (principal) related to fulfilment process and manage 500+ shipment orders from principal per day, using marketplaces such as: Tokopedia, Shopee, Lazada, Blibli, and Tiktok. - Streamlined order fulfillment operations by implementing automated tracking system, resulting in 20% reduction in processing time and saving 50+ hours per week. - Minimize delivery delays and errors in product delivery by 95%, also improve effectiveness in handling complaints by consumers by 65%. - Organize online store production outputs according to demands and quality standards. - Execute activities driven by data analytics and identify strategic business partnerships. - Implement new business collaboration plans, customer loyalty programs, and the e-commerce activities. - Execute agreed activities (store ops updates) to respond to Principals & Key Account team needs. - Prepare insights report on the data-mining outcome and manage the service quality and customer satisfaction.
- Database and performance management - Sales lead nurturing: Doing regular assessment on sales leads, and digital sales team framework compliance. Also, generating insights to improve sales performance. - Conducting regular research, development, campaign and partnerships for E-Catalog - Running digital ads on multiple platform (Facebook Ads, Instagram Ads, Google Ads) - Reach 100.000+ content impression, 2.000 clicks for a content per day. - Minimize 40% of the Ads budget to reach the target in weekly - Collaborating and communicate with the developer in improving the features of the digital platform to improve sales team operational experience
Portfolio
