pratamaotniel

About Candidate

Location

Education

B
Bachelor Degree 2013
Universitas Padjadjaran

Bachelor Degree of Communication Science

Work & Experience

C
Content Moderator March 2021 - November 2024
Teleperformance Indonesia (Yogyakarta Based)

- Evaluate and monitor online content and advertising content in accordance with company policy - Review all content, especially images, videos, live broadcasts, accounts, and text-based content on social media - Consistently achieved KPI over 90% based on targets given by the client - Following up on violations of applicable client policies - Maintain the quality of the content in each case reviewed - Became the "Best Agent" 2 times with 100% of KPI

S
Strategic Planner Intern February 2017 - April 2017
Mediawave Interactive

- Helped PT Freeport create a positive public opinion through campaign on social media - Creating content planning for clients (Instagram post, thread on Twitter, and Website) - Creating weekly and monthly reports - Searching for and processing data such as photos, videos, writings, and so on for campaign needs - Create a schedule for uploading social media content for clients - Helped e-wallet company (Doku) increase their followers by 20%

B
Barista September, 2019 - March, 2021
Serangkai Roastery

- Taking orders for both food and beverages - Providing excellent customer service - Explaining products to customers and giving recommendations - Ensuring the quality of products served complies with SOP - Preparing daily stock and financial reports